Privacy Policy

When you book an appointment, purchase a gift card, or contact us, we may collect your name, email address, phone number, and billing information. We also collect skin health information you voluntarily provide as part of your intake forms.

Our website may collect standard analytics data (pages visited, browser type, device) through third-party tools. This data is not linked to your personal identity.

We use your information to:

• Schedule and manage your appointments
• Communicate appointment confirmations, reminders, and follow-ups
• Send our newsletter if you have opted in
• Process payments and gift card transactions
• Improve our services and website experience

We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our business (e.g., our booking platform Boulevard, payment processors, and email service providers) and only to the extent required to provide those services.

Based on your communication preferences and consent, we may send appointment reminders, follow-up messages, and promotional content. Promotional text messages require a separate opt-in from service-related texts. You may opt out of SMS messages by replying STOP and unsubscribe from marketing emails using their unsubscribe link. See our SMS & Email Communication Policy for details.

We do not share mobile numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes. We may share this information with service providers solely to deliver our messaging services. Message frequency varies. Message and data rates may apply.

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us directly.

We may update this policy from time to time. Changes will be posted on this page with an updated date.